CondoCerts Information
Closing Procedures: Placing a Request/Handling Requests
To place a request for a resale certificate, compliance inspection, and/or maintenance fee quote (resale or refinance), please go to www.CondoCerts.com. You will be able to submit their request and payment through the site. CondoCerts provides information on fees and turn-around times for standard or rush requests, and because the final amount due will vary depending on what products and options they select, we cannot confirm any total fees until the order is actually placed and paid.
Requests are processed within the time frame they selected for the order, and we cannot guarantee earlier delivery times unless the relevant rush option is selected. In the event an order cannot be completed within a rush period, the rush fee portion will be refunded and we will process the request as quickly as possible.
For placing or retrieving an order or making a payment on an order, please contact CondoCerts Customer Support at (800) 310-6552 or customerservice@condocerts.com.
Questionnaires
To place a request for a questionnaire, please go to www.CondoCerts.com. You will be able to submit yourrequest and payment through the site. CondoCerts provides information on fees and turn-around times for standard or rush requests, and because the final amount due will vary depending on what products and options they select, we cannot confirm any total fees until the order is actually placed and paid.
Questionnaires on CondoCerts are available as a standard questionnaire with the option to add on a custom questionnaire for additional cost, if needed.