Community FAQs

Fort Bend County Levee Improvement District No. 2
https://www.fbclid2.com/ 
 

Fort Bend County Levee Improvement District No. 2 (FBCLID 2) is responsible for providing flood protection and storm water management services for major portions of the City of Sugar Land in Fort Bend County, Texas. The District protects more than 5,300 acres of property outlined on the map below. FBCLID 2 operates and maintains 11 miles of levees, 8 miles of drainage ditches and three pump stations.

The flood control works constructed and operated by FBCLID 2 protect over 9,000 homes and hundreds of businesses including Sugar Land Town Square and First Colony Mall. Important public infrastructure located inside the District includes the major transportation arteries of U.S. 59 and S.H. 6, multiple hospital complexes, and Sugar Land’s City Hall.

Water Service
Water and wastewater services are provided through the City of Sugar Land. To apply for new service or questions, please call 281-275-2750 or visit Sugar Land Water.

You can request to start water, sewer, and trash pickup services with their online form; 24 hours a day, seven days a week, or by calling Treasury Management at 281-275-2750. The city requires a one working day notice to connect service. If service is required on the date of application, a $25 service initiation fee will be charged to the account. Water service is connected between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday excluding holidays. When applying for service a $50 deposit is required unless a letter of reference is provided at the time of application. Letter of reference must be from another utility company and indicate no outstanding balance and no disconnections for non-payment during the last 12 consecutive billing cycles. If applying online, the deposit will be billed to your account unless the letter of reference is received. The letter of reference may be faxed to 281-275-2769. Please include on the letter of reference the new service address.

 

Trash Collection & Recycling
Solid waste and recycling services are provided by the City of Sugar Land.  Service begins automatically when you initiate water service. The city provides each household with a 95-gallon grey garbage cart and a 65-gallon green recycle cart. If you need a different cart size or additional carts, please contact Republic Services at 713-726-7307 or sugarland@republicservices.com. The carts have serial numbers and are assigned to the residence. If you move, do not take the carts with you.

 

Effective January 16, 2023, garbage is collected on Tuesday & Friday utilizing the city-provided grey cart. Recycling and green waste are collected on Tuesday utilizing the city-provided green cart. Bulk waste items are collected on the 3rd Monday of every month.

 

If a pick-up day falls on one of three observed holidays (Thanksgiving, Christmas and New Year’s), pick-up occurs on the following day. More information can be found in the Public Works Department section of the City of Sugar Land website at www.sugarlandtx.gov/solidwaste .

 
POLICE / FIRE / AMBULANCE EMERGENCY ............. 911

Non-emergency: ................................................ 281-275-2020
(Important for reporting suspicious activity)