Community FAQs
Assessments
The assessments are due on January 1 of each year and provide for services in the community such as code enforcement, upkeep of the amenities (pool, clubhouse, parks, landscaping just to name a few.
Every owner has an obligation to pay the annual assessment. If you do not receive a statement, please contact the management company to confirm your balance and ensure it is paid on time.
You may pay online and payment arrangements are available by contacting the management company. To avoid penalties, please make arrangements no later than January 31st.
Highlands HOA Boundaries = CLICK HERE
Elected City Officials
Mayor Carol McCutcheon
District Council Member Stewart Jacobson (City Council District 3)
At-Large Council Member Council Member Jim Vonderhaar
At-Large Council Member Council Member Robert Boettcher
Services and Utilities
Fort Bend County Levee Improvement District No. 2 (FBCLID 2) is responsible for providing flood protection and storm water management services for major portions of the City of Sugar Land in Fort Bend County, Texas. The District protects more than 5,300 acres of property outlined on their map . FBCLID 2 operates and maintains 11 miles of levees, 8 miles of drainage ditches and three pump stations.
The flood control works constructed and operated by FBCLID 2 protect over 9,000 homes and hundreds of businesses including Sugar Land Town Square and First Colony Mall. Important public infrastructure located inside the District includes the major transportation arteries of U.S. 59 and S.H. 6, multiple hospital complexes, and Sugar Land’s City Hall.
FBCLID2 - Register for Text and Email Alerts
or send a text to 832-490-3230 with the word LID2.
If you have any questions, please contact:
FBCLID 2 Sherrie Knoepfel, Vice President Mike Stone Associates, Inc. 1950 Lockwood Bypass Richmond, TX 77469 Direct: 281-306-0035 Mobile: 713-598-4856 Mobile sherrieknoepfel@mikestoneassociates.com
Mosquito Spraying Schedule - services are provided through the City of Sugar Land click here for more information
During mosquito season, the City receives weekly sprayings on Fridays. Spraying will start each evening at approximately 9 p.m. The schedule will be completed as indicated, conditions permitting.
In addition to mosquito spraying, the City treats drainage ditches and the storm sewer system (areas of standing water) with Environmental Protection Agency-approved Altosid briquets. This is the most effective approach in reducing the mosquito population by killing the mosquito larvae before it has the opportunity to become an adult.
Water Service
Water and wastewater services are provided through the City of Sugar Land. To apply for new service or questions, please call 281-275-2750 or visit Sugar Land Water.
You can request to start water, sewer, and trash pickup services with their online form; 24 hours a day, seven days a week, or by calling Treasury Management at 281-275-2750. The city requires a one working day notice to connect service. If service is required on the date of application, a $25 service initiation fee will be charged to the account. Water service is connected between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday excluding holidays.
When applying for service a $50 deposit is required unless a letter of reference is provided at the time of application. Letter of reference must be from another utility company and indicate no outstanding balance and no disconnections for non-payment during the last 12 consecutive billing cycles. If applying online, the deposit will be billed to your account unless the letter of reference is received. The letter of reference may be faxed to 281-275-2769. Please include on the letter of reference the new service address.
Water Irrigation System Evaluation - FREE From Sugar Land
The W.I.S.E. Guys Program is a limited pilot program of 100 evaluations designed to increase the efficiency of your irrigation system and possibly lower your monthly water bill. The city has contracted with Water Irrigation System Evaluations (W.I.S.E. Guys) to provide Sugar Land residents with a comprehensive evaluation of your irrigation system, at no cost to you.
The program sends licensed irrigators to evaluate existing residential irrigation systems and make recommendations for improvement to the performance of the system and to the scheduling of the controller to reduce unnecessary water waste.
For more information or to register, click here.
Trash Collection & Recycling
Solid waste and recycling services are provided by the City of Sugar Land. Service begins automatically when you initiate water service. The city provides each household with a 95-gallon grey garbage cart and a 65-gallon green recycle cart. If you need a different cart size or additional carts, please contact Republic Services at 713-726-7307 or sugarland@republicservices.com. The carts have serial numbers and are assigned to the residence. If you move, do not take the carts with you.
Trash Pickup / Recycling / Green Waste / Bulk Waste
Trash Pickup Day TUESDAY & FRIDAY
Solid Waste Collection Requirements
Recycling Day TUESDAY
Curbside Recycling Information
Green Waste Day TUESDAY
Green Waste Information
Bulk Waste Day 3RD MONDAY (EFFECTIVE ON NOVEMBER 1, 2023)
Bulk Waste Information
Bulky waste landfill drop-offs - Residents also have access to free landfill drop-offs at Blue Ridge Landfill - 2200 FM 521 Road, Fresno, Texas The landfill accepts household solid waste items Monday through Friday from 7 a.m. to 4 p.m. and on Saturday from 7 a.m. to 11 a.m. Residents are allowed one free visit a month to dispose of up to 3 cubic yards. Visitors are required to provide a valid driver’s license and physical copy of water bill with matching address upon entry. All visitors will be required to wear closed toed shoes, hard hat, and safety vest.
If a pick-up day falls on one of three observed holidays (Thanksgiving, Christmas and New Year’s), pick-up occurs on the following day. More information can be found in the Public Works Department section of the City of Sugar Land website at www.sugarlandtx.gov/solidwaste .
Sugar Land Tree Trimming Ordinance
The City of Sugar Land Tree Ordinance No. 1505 requires residents to maintain trees that extend over a right of way/street.
"Where the tree overhangs a residential street, there must be a clear space under the tree that is 12 feet above the street surface and 8 feet above the sidewalk surface."
Please inspect your trees and ensure you are in compliance. For more information, please contact Sugar Land Public Works at 281-275-2450. Read more about the Ordinance here.
Important Numbers
Send a text using the code below to 91896 to receive neighborhood-specific notifications about services like solid waste and construction updates SLTHEHIGHLANDS Learn more about TextMyGov
Sugar Land police are excited to announce the launch of their brand-new Crime Map. This service provides users access to crime and police report information of incidents occurring in Sugar Land and surrounding jurisdictions. Compared to their previous version, this map will enhance our commitment to public transparency and safety by providing streamlined data and information.
If the blue hyperlink above does not work, you may access the map by going to this link: https://cityprotect.com/agency/sugarlandpd
Non-emergency: ................................................ 281-275-2020
(Important for reporting suspicious activity)
Want to know where FLock Cameras are located - https://maps.deflock.org/?lat=29.5787&lng=-95.5976&zoom=13.48
City Of Sugarland Questions.............................................. 311 311@sugarlandtx.gov
311 Contact Center assists residents and visitors with general inquiries about City services, including Solid Waste programming, job opportunities, events, code violations, park operations, and more. We also handle service requests such as sidewalk repairs, graffiti removal, and animal services, serving as the first point of contact for City-related questions and concerns.
To report city-related emergencies after normal working hours or on weekends, please call 281-275-2450 to reach the answering service, which will contact the appropriate personnel. When reporting an emergency, please provide your name, address, phone number, and a brief explanation of the nature of the emergency. After placing your request please remain available for a return call; a City representative will contact you within 30 minutes of the time your call was placed
Fort Bend ISD ……………………………………................... 281-341-4665
Fort Bend County ………………………………................... 281-342-3411
Sugarland POST OFFICE ……….............................. 800 275 8777 or 281-494-20
POISON CONTROL …………………………….................... 800 222 1222
CENTER POINT ENERGY (GAS) ............................ (713) 659-2111
CENTER POINT ELECTRICAL OUTAGE TRACKER
CENTER POINT ENERGY ELECTRICAL REPORTING OUTAGES
CENTER POINT STREET LIGHT OUTAGES (STREET LIGHTS NEED 6 DIGIT POLE NUMBER)
(713) 207-2222 or 800-332-7143
Street light outage using a GIS map to select the streetlight
8-1-1: Call Before You Dig
9-8-8: Mental Health or Suicide crisis hotline
1-800-452-9292: TxDot Statewide Road Closures and Highway Conditions
1-800-525-5555: TxDPS Stranded Motorist Hotline
1-800-621-3362: FEMA Registration
1-800-621-3362: FEMA Registration
866-908-9570: National Emergency Child Locator Center
800-RED-CROSS: American Red Cross
800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor: Disaster Distress Hotline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.
800-RED-CROSS: American Red Cross
800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor: Disaster Distress Hotline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters.
Registered Sex Offenders
You may view the the Department of Public Safety Sex Offenders file in Austin, Texas. By entering search names or area in the blanks, you will be provided a listing of sex offenders in the area requested by the viewer.
You may view the the Department of Public Safety Sex Offenders file in Austin, Texas. By entering search names or area in the blanks, you will be provided a listing of sex offenders in the area requested by the viewer.
Please note that Sugar Land has three zip codes (77478, 77479 and 77498) and you should perform searches on all three when requesting a search by area. The Department of Public Safety (D.P.S.) website does not differentiate between the Sugar Land Police Department and the Fort Bend County Sheriff's Office. The search on these zip codes will produce a list of offenders from both departments. The Sugar Land Police Department is responsible for only those living inside the city limits.
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Every effort is made to provide accurate information. However, materials contained in this website are subject to change at any time by appropriate action of Highlands HOA. We give no assurance or warranty that information on this site is current and take no responsibility for matters arising from changed circumstances or other information or material which may affect the accuracy or currency of information on this site.